Cancellation policy

Last updated: 09 September 2026

WithU memberships are recurring subscriptions. This Policy explains how your subscription renews and how you can cancel it.

1. How Your Subscription Works

When you purchase a WithU membership, you enter into a recurring monthly subscription. Unless otherwise stated at checkout, your membership costs £14.99 per month.

Your membership has an initial minimum commitment of three months. During the initial three-month commitment, your membership will continue and the applicable monthly payments will remain due, subject to any statutory cancellation rights or other rights you may have under applicable law. After the initial three-month period, your membership automatically continues on a rolling monthly basis until you cancel it.

2. Cancelling Your Membership

You may request cancellation of your membership at any time, including during your initial three-month minimum commitment, by emailing us at; info@withuagency.co.uk (Please provide the email address associated with your WithU account so that we can identify your membership).

If you request cancellation before the end of the initial three-month commitment, your membership will remain active until the end of that minimum commitment and the monthly membership fees due during the minimum commitment will remain payable, subject to any statutory cancellation rights or other legal rights you may have.

Once the initial three-month commitment has ended, your membership will end in accordance with your cancellation request and no further monthly membership payments will be due.

3. Statutory Cancellation Rights

Nothing in this Policy limits or removes any statutory cancellation rights you may have under UK law. If you are entitled to a statutory cancellation period, you may exercise that right by contacting us and clearly stating that you wish to cancel.

Further information about statutory cancellation rights and refunds is provided in our Refund Policy.

4. Campaigns and Opportunities After Cancellation

If you have accepted a campaign or other opportunity before cancelling your membership, cancelling your membership does not automatically cancel your obligations under that campaign or opportunity.

Unless WithU or the relevant brand confirms otherwise, you remain responsible for completing any agreed deliverables and complying with the applicable campaign terms.

5. Failed or Unpaid Payments

If a membership payment fails, is reversed, disputed or otherwise remains unpaid, the amount due remains payable under your membership agreement.

WithU may retry a failed payment where permitted by our payment provider and applicable law, and may temporarily restrict or suspend access to your membership while an amount remains outstanding.

Changing, cancelling or replacing your payment method does not by itself cancel your WithU membership or remove any payment obligations that have already become due under your membership agreement.

If an amount remains outstanding, WithU may contact you to request payment and may take reasonable steps to recover amounts properly due, subject to applicable law.

Where permitted by law, you may also be responsible for reasonable costs incurred in recovering an unpaid amount.

6. Contact

For cancellation requests or questions about your subscription, contact; info@withuagency.co.uk