Cancellation policy

Last updated: 28 August 2026

WithU memberships are recurring subscriptions. This Policy explains how your subscription renews and how you can cancel it.

1. How Your Subscription Works

When you purchase a WithU membership, you enter into a recurring monthly subscription. Unless otherwise stated at checkout, your membership costs £14.99 per month.

Your membership has an initial minimum commitment of three months. During the initial three-month commitment, your membership will continue and the applicable monthly payments will remain due, subject to any statutory cancellation rights or other rights you may have under applicable law. After the initial three-month period, your membership automatically continues on a rolling monthly basis until you cancel it.

2. Cancelling Your Membership

After completing your initial three-month commitment, you may cancel your membership at any time.

To cancel, contact us at: info @withuagency.co.uk

Please provide the email address associated with your WithU account so that we can identify your membership.

We will confirm receipt of your cancellation request and, where applicable, confirm the date on which your membership will end.

3. When Your Membership Ends

If you cancel after your initial three-month commitment, your cancellation will normally prevent future monthly payments. You will generally retain access to your membership until the end of the billing period for which you have already paid.

If you cancel during the initial three-month commitment, your cancellation request will not normally bring the minimum commitment to an earlier end. Subject to your statutory rights, payments due during the minimum commitment will remain payable.

4. Statutory Cancellation Rights

Nothing in this Policy limits or removes any statutory cancellation rights you may have under UK law. If you are entitled to a statutory cancellation period, you may exercise that right by contacting us and clearly stating that you wish to cancel.

Further information about statutory cancellation rights and refunds is provided in our Refund Policy.

5. Campaigns and Opportunities After Cancellation

If you have accepted a campaign or other opportunity before cancelling your membership, cancelling your membership does not automatically cancel your obligations under that campaign or opportunity.

Unless WithU or the relevant brand confirms otherwise, you remain responsible for completing any agreed deliverables and complying with the applicable campaign terms.

6. Failed Payments

If a subscription payment fails, we may temporarily restrict access to your membership while the payment remains outstanding. We may attempt to collect the payment again using the payment method associated with your account.

If the payment remains unpaid, we may suspend or terminate your membership, subject to applicable law.

7. Contact

For cancellation requests or questions about your subscription, contact:

WithU
info @withuagency.co.uk